Nest thermostats are commonly used by many and have become common. The thermostat allows the user to regulate and control the temperatures of the different rooms after the installation of sensors. Also, they control the heating and cooling systems within the house. However, despite their functions, some faults such as low battery or thermostat not charging may rise, thus affecting the correct functioning of the thermostat.
Sometimes, your nest thermostat may indicate a low battery warning due to the thermostat battery not charging and a faulty charging port. The article shows the leading causes of nest thermostat low battery and different ways of troubleshooting such problems. Therefore, ensure you read the whole article carefully in case your thermostat sends a low battery warning.
Cause of low battery in Nest Thermostat
Nest thermostat batteries are crucial in that they provide power in case of power blackouts. Also, the batteries power the thermostat even when disconnected from the HVAC system. The following reasons lead to low battery in the Nest thermostat.
Battery not charging is the main reason for the low battery in the thermostat. Sometimes, the nest thermostat battery may fail to charge due to the following reasons: faulty thermostat charger, blown out thermostat fuse, loose charging wires or cables, among others.
If the thermostat keeps indicating low battery and fails to charge, inspect the whole thermostat, including its charging elements, to detect any issue. Try troubleshooting the problems by following the recommended steps. If the problem persists, contact a skilled electrician to help you fix the issues. The following reasons result in the thermostat battery not charging.
- The fault of the thermostat charging port
A faulty charging port prevents the transfer of energy from the power source to the thermostat battery, preventing the thermostat from charging. Such problems are fixable by repairing or replacing the thermostat.
- Power blackout
Continuous power blackout without any power backups results in low battery warning in the thermostat. Therefore, ensure you have power backups such as generators, solar panels, etc., to ensure a continuous power supply.
Ways of fixing Nest Thermostat low battery problem
Before fixing the nest thermostat low battery issues, identify the root cause of the low battery problem. There are methods of troubleshooting the low battery problem.
i. Charging the thermostat battery
Charging the thermostat is the best method of troubleshooting a hibernating low battery thermostat. If the thermostat battery is kept long without being in use, the battery discharges slowly with time. Once the battery power reaches a minimum level, a low battery warning is sent during the battery using attempt.
Also, switching off the power supply source, commonly the HVAC system, the nest thermostat remains discharged since the thermostat relies on the HVAC system for continuous charging and power supply. If the nest thermostat switches off for a long time, the thermostat also turns off because of the constant draining of battery power available.
To charge the nest thermostat manually, use a USB charging port. The USB charging port is found at the back of the thermostat. To charge the thermostat manually, disconnect the nest thermostat from the wall. After disconnecting, find the location of the USB port.
Connect the USB cable to the USB port at the back of the thermostat. Ensure you use either a mini USB or a micro USB for Android devices, depending on the type of the thermostat. Then, power on the switch to allow energy flow from the power source to the battery.
Leave the thermostat to charge for a couple of hours, approximately 3 to 4 hours, depending on the recommended time. Reinstall the thermostat back on the wall and ensure you connect the thermostat to the base. Finally, check the power level in the thermostat.
ii. Install and utilize a C wire
Before installing a C wire, inspect the battery to detect any battery issues such as fault battery. Use this method after the failure of the manual thermostat powering method. Using a C wire adapter is only applicable in the absence of an HVAC system since they do not function together. There are three methods of installing the C wire.
Method 1: Installing the C-wire directly
To install and utilize the C wire directly, disconnect the thermostat from the power supply source by turning off the power supply source. Next, identify the two separate wires present in the C wire adapter and install them separately. Finally, connect the C terminal and a wire from the adapter. Ensure the cables are not loosely attached, and you can use tape to hold them together.
After connecting the C terminal, connect the RC terminal and the RH terminals if present. Reinstall the thermostat to the power source. Switch on the power and reattach the thermostat faceplate to its position. Test the thermostat and see if you have resolved the low battery issue. If the problem persists, consider contacting a professional electrician for help.
Method 2: Connect C-wire transformer
Connecting a C-wire transformer is the easiest method of fixing the nest thermostat’s low battery for some people. To join the C-wire transformer, plug the wire into the AC outlet and test the cable. After filling the wire, conceal the wiring using a concealer.
Method 3: Install the G-wire
In this method, use a G-wire in place of a C-wire. To use all C-wire, interchange the G-wire at the Nest thermostat and the G-wire in the HVAC system unit. However, the method has one disadvantage of affecting the fan control process.
iii. Connect the thermostat base
Sometimes, low battery problems may result from the poor connection between the nest thermostat and the base. To connect the nest thermostat to the base, arrange the connectors and ensure the terminals perfectly match each other. Good connections allow energy to glow from the power source to the thermostat battery.
iv. Rebooting the nest thermostat settings
Thermostat software problems can result in the battery not charging. However, rebooting the thermostat troubleshoots the software problems. Follow the steps below to restart your nest thermostat software.
- Disconnect the base unit if the thermostat battery is flat. After disconnecting the base, connect it to the power source and leave it for a couple of hours to completely recharge. Then, reinstall the base to its position.
- Tap the thermostat ring to access the menu.
- Choose the “settings” option on the menu.
- Reset the thermostat by choosing the “restart” option. The thermostat may take up to one minute to switch off and on.
- If you want to erase all thermostat settings, click “factory reset” settings.
v. Replace the battery
If all methods above fail to troubleshoot the nest thermostat low battery problem, consider replacing the battery with a new one. Replacing the battery on your own is easy as long as you follow the recommended steps. But, if you are unable to replace it, consider contacting a professional electrician for help. Finally, ensure you purchase a nest thermostat battery of high quality and which suits your thermostat perfectly.
Frequently asked questions:
- Which method can I use to know if my nest thermostat is charging?
To know whether your nest thermostat is charging or not, inspect the red light. If the red light flashes when connected, it is an indication that the thermostat is charging, and once the red light stops flashing, the thermostat battery is full.
A low nest thermostat battery can cause severe damages to the thermostat, especially the heating and cooling system. Luckily, the article describes the best ways of troubleshooting the low battery problem issue, such as installing a C-wire, etc.
Finally, consider serving your thermostat frequently. Also, follow the manufacturer’s instructions when handling the thermostat and its elements to avoid damaging them.